Orders will be fulfilled within 1-3 working days (or 7–10 during peak periods, product launches, holidays, or the days immediately after).
Below are our shipping rates and estimated delivery times with Australia Post.
AP Domestic Delivery Estimator
| LOCATION | STANDARD DELIVERY | EXPRESS DELIVERY | PROCESSING TIME | DELIVERY TIME |
| Australia Wide |
$8 AUD FREE for orders over $180 AUD |
$12 AUD | 1-3 working days (or 7-10 working days) |
2-14 working days (standard) 1-6 working days (Express) |
| New Zealand | $13.50 NZD | 1-3 working days (or 7-10 working days) | 5-12 working days | |
| USA |
$13 USD FREE for orders over $150 USD |
1-3 working days (or 7-10 working days) | 7-15 working days | |
| Rest of the World | $18 AUD | 1-3 working days (or 7-10 working days) | 7-15 working days |
Shipping Policy
All express options require a signature and NO PO BOXES can be provided.
If shipped internationally, KEEPTHATPUMP is not liable to pay any import duties, taxes, or tariffs imposed by your country. These charges are determined by your local customs office and must be paid upon arrival. We recommend checking with your country’s customs regulations for any additional information on potential fees.
KEEPTHATPUMP is not responsible for theft or misplacement after delivery. We recommend getting a parcel locker if your premises aren't safe for postal deliveries.
If your package has been lost in transit, please raise a case with Australia Post and email us at support@keepthatpump.com with your case number.